OnSugar Help

How do I import my old blog?
To import your old blog, create a new blog and select the import option from your blog’s homepage, or dropdown menu.

What platforms can I import from?
You can import from Blogger, Wordpress, and Typepad.

How do I import from Blogger?
To import from Blogger, select the Blogger icon. Next type in your Blogger url. Note: You must have full feeds turned on in your Blogger settings. Your blog must also be public and not have a password protection on it.

How do I import from Wordpress?
To import from Wordpress, select the Wordpress icon. Next you will need to upload the file you exported at Wordpress.  Learn more about exporting your blog from Wordpress.

How do I import from Typepad?
To import from Typepad, select the Typepad icon. Next you will need to insert your Typepad username and password. If you have more than one Typepad blog, you will need to select which blog you are importing. Note: Typepad blogs must not be password protected, and to ensure proper importing comment feeds must be turned on.

How long does it take to import my blog?
The import time depends on how big your old blog is. You will receive an email notifying you when the import begins, and one when it ends. The import process generally begins within 15 minutes. If you believe something has gone wrong, please contact us at help@onsugar.com.

It only imported part of my posts, what happened?
To ensure that all content comes through correctly, you need to set your old blog’s RSS feeds to full. This includes comments. If your old blog’s settings are fully open and you are still running into problems, please contact us at help@onsugar.com.

Will my comments and tags/categories be imported?
Yes, all comments and tags/categories will be imported. If yours did not import, make sure that your old blog’s RSS settings are fully open.

Will my OnSugar blog continue to import my other blog’s posts?
No, the import tool is a one-time import. If you import your blog again, it will import the entire blog again (resulting in double posts).

Can I import more than one blog to my OnSugar blog?
Yes, you can import all of your blogs into one OnSugar blog. To do so, click on the "Import Blog" link from your blog dropdown menu after your first import has completed. This will prompt you to import another blog, and you can choose to import it to any of your existing OnSugar blog.