OnSugar Help

Manage Your Comments

sabs — Fri, 22 May 2009 10:56:08 -0700

What is comment management?
Our comment management tool allows you to easily monitor all of your comments in one place.

How do I access the comment management tool?
To access the comment management tool, click on your blogs's dropdown menu and select "Comments" near the bottom of the list.

Why are some of the rows gray?
In order to easily identify the different types of comments, we have marked all Un-Published comments with a gray background.

What are the different tabs in the comment management tool?
The five tabs are:

All: This shows all comments on your blog.
Published: This tab only shows published comments on your blog.
Un-Published: These are the comments that are un-published. Only you can see these comments, your readers can not.
Registered: This tab displays comments left by registered OnSugar members.
Anonymous: Here you can see all comments left by anonymous users. To turn on anonymous comments please click on “Blog Settings” in your drop down menu.

How are the comments displayed?
The comments are displayed by date. It is defaulted so that the latest comment is on top.

Can I search through my comments?
Each tab has its own search box. You can search all comments, only published comments, and so on. You can also search for comments by a certain user or post number.

How can I see all comments form one user?
To see all comments from one user, click on the gray “all comments” link underneath their username.

How can I see all comments from one post?
To see all comments from one post, click on the gray “all comments” link underneath the post name.

Is there a way to publish/un-publish multiple comments?
To publish/un-publish multiply comments, click on the check box in the comment row. Once you have selected the comments, choose “Un-Publish” or “Publish” from the dropdown box at the bottom, and then click “Apply”.

What happens when I un-publish a comment?
An un-published comment will remain on your blog, however you will be the only one who can see it. You can choose to publish it at anytime.

Notifications

sabs — Tue, 20 Jan 2009 14:23:36 -0800

Stay connected with your fans and friends. Receive notifications when you someone sends you a private messages, starts following your siite, makes a comment, and more. Be sure to customize your notifications to suit your preferences.

How do I change my email settings?
Click on “Edit Profile” in your dropdown menu. Next click on the “Notifications” tab. From here you’ll be able to select and choose the blogs you would like to subscribe to. You can also change the notifications for Private Messages, comments on your blog, and when someone follows your blog.

What are follower notifications?
Follower notifications allow you to receive emails when a blog you’re following updates. You can choose to turn off all notifications, or just keep the ones you’re interested in.

What are the different follower notification settings?
The different notification settings are ASAP, Daily Digest and None.

ASAP: Immediately receive emails when the blogs you follow post new stories.
Daily Digest: Receive one email at the end of the day containing links to all the stories from blogs you follow
None: You will not receive blog update notifications.

What is the default follower notification setting?
The default notification setting is “ASAP” This means every time you follow a blog, it will be set to send you an email automatically.

How do I change my default follower notification settings?
Click on “Edit Profile” in your dropdown menu. Next click on the “Notifications” tab. From here you’ll see your “Autosubscribe when I follow” setting. Changing this setting will change the default notification setting. The next time you follow a blog, this will be the type of notification you will receive.

Can I have some blogs send me emails ASAP, and some blogs included in a Daily Digest?
Yes. Each blog you follow can have a different notification. You can mark some blogs as ASAP (this means you’ll receive an email when the post happens), some as Daily Digest (they will all be lumped together in one email at the end of the day), and some as None. The settings are up to you.

What are comment notifications?
When you comment on a post, you have the option to “Post” the comment or “Post and Subscribe.” When you Post and Subscribe, you will receive emails notifying you of other comments on that post. To stop receiving these emails, simply uncheck the box next to the corresponding post name.

How do I stop receiving comment notifications for someone else’s posts?
To stop receiving notifications on a certain post, click on the “Notifications” tab while editing your profile. Next scroll to the bottom where you will see “Comment Notifications.” To stop receiving emails, simply uncheck the box.

Comments

sabs — Fri, 20 Jun 2008 13:16:34 -0700

Who can comment?
As default, anyone with an onSugar account can leave a comment on your site. However, if you turn on anonymous comments, anyone can leave a comment on your site.

How do I turn anonymous comments on?
To turn on anonymous comments, go to “Site Settings” in your drop down menu. Scroll down to the bottom and locate the checkbox for “Allow anonymous comments”. Make sure this box is checked. If it is checked, then anyone can leave comments on your site.

Can I turn anonymous comments off later?
You can turn them off at anytime (they are off by default). To do so, simply make sure the “Allow anonymous comments” box is unchecked.

Can I unpublish comments?
Any site editor or owner can unpublish comments on their site. They will stay on the page for your reference, but they will be invisible to the outside world. You can republish them at any time.

Are your comments filtered?
No, our comments are not filtered. It is up to the site owner to unpublish comments they do not like. If you have a problem with commenters, please contact us at help@onsugar.com.