http://help.onsugar.com Support for OnSugar en http://help.onsugar.com/3178902 <a href="http://help.onsugar.com/3178902"><img width=144 height=160 src='http://media.onsugar.com/files/ons1/164/1646714/21_2009/7bdb124e529d82e0_commentslink.large.gif'></div></a><p><b>What is comment management?<br /></b>Our comment management tool allows you to easily monitor all of your comments in one place.</p> <p><b>How do I access the comment management tool?<br /></b>To access the comment management tool, click on your blogs's dropdown menu and select "Comments" near the bottom of the list.<br /><br /><b>Why are some of the rows gray?</b><br />In order to easily identify the different types of comments, we have marked all Un-Published comments with a gray background.<br /><br /><b>What are the different tabs in the comment management tool?</b><br />The five tabs are:</p> <ul> <li><b>All:</b> This shows all comments on your blog.</li> <li><b>Published: </b>This tab only shows published comments on your blog.</li> <li><b>Un-Published:</b> These are the comments that are un-published. Only you can see these comments, your readers can not.</li> <li><b>Registered:</b> This tab displays comments left by registered OnSugar members.</li> <li><b>Anonymous:</b> Here you can see all comments left by anonymous users. To turn on anonymous comments please click on “Blog Settings” in your drop down menu.</li> </ul> <p> </p> <p style="text-align: center;"></p> <p><b>How are the comments displayed?</b><br />The comments are displayed by date. It is defaulted so that the latest comment is on top.<br /><br /><b>Can I search through my comments?</b><br />Each tab has its own search box. You can search all comments, only published comments, and so on. You can also search for comments by a certain user or post number.<br /><br /><b>How can I see all comments form one user?</b><br />To see all comments from one user, click on the gray “all comments” link underneath their username.<br /><br /><b>How can I see all comments from one post?</b><br />To see all comments from one post, click on the gray “all comments” link underneath the post name.<br /><br /><b>Is there a way to publish/un-publish multiple comments?</b><br />To publish/un-publish multiply comments, click on the check box in the comment row. Once you have selected the comments, choose “Un-Publish” or “Publish” from the dropdown box at the bottom, and then click “Apply”.<br /><br /><b>What happens when I un-publish a comment?</b><br />An un-published comment will remain on your blog, however you will be the only one who can see it. You can choose to publish it at anytime.</p> http://help.onsugar.com/3178902#comment Help comments comment moderation Fri, 22 May 2009 10:56:08 -0700 sabs http://help.onsugar.com/3178902