What does it mean to export my blog?
Exporting your blog allows you to import it to another platform. We'd hate to see you leave us, but don't want you to feel locked down.

How do I export my blog?
To export your blog, click on the "Export Blog" link in your blog's dropdown menu. Once you do, you will then be prompted to select which type of export you would like to do.

What platforms can I export my blog to?
We currently offer export files that are compatible with Blogger, Typepad, and Wordpress.

I started the export, where do I get my file?
When your export is complete, you'll receive a link where you can download your file.

Do you export all of my posts?
We export all published posts, including those that are marked to not show up on the homepage. Posts that are marked as drafts do not get exported.

What order will my exported posts show up in?
The posts will appear in chronological order. Please note, posts that you've marked as featured will no longer appear first and will instead appear in chronological order.

Do you export all post types?
All post types are exported (layouts, videos, chats, etc.). However they are not compatible with the other platforms and will not function in the same way. Here is a more detailed list of what you can expect:

• Galleries: All images will be displayed in one post
• Layouts: Text within a layout is not exported, and all links are stripped out
• Polls: Choices will be listed
• Quizzes: Questions will be listed with choices and answer explanation
• Quotes: Fancy stylings are removed
• Chats: Fancy stylings are removed

Does break code work in my export file?
The break code is rendered differently in each platform. As of now, it works the same for Wordpress; Typepad converts it to a "continue reading" link; and Blogger strips it out completely.

What happens to my media files?
Your media files are still linked to onsugar.com. This includes all images, videos, and audio files. Please note, if you delete your OnSugar blog, you may end up losing access to all of these files.

Will my media files work on all platforms?
Audio files work on Typepad and upgraded Wordpress. Video files work on Blogger, Typepad, and upgraded Wordpress.

My blog contains free Getty Images, if I export them to another blog can I still use them?
While the links will still work, you will no longer be allowed to legally use the Getty Images.

Do you export my comments?
When you choose what type of file to export, you can also select whether or not you want to export comments.

Do you export my categories and tags?
Yes, we export categories and tags. However, please note Blogger and Typepad combine them into one grouping instead of two.

How do I import my old blog?
To import your old blog, create a new blog and select the import option from your blog’s homepage, or dropdown menu.

What platforms can I import from?
You can import from Blogger, Wordpress, and Typepad.

How do I import from Blogger?
To import from Blogger, select the Blogger icon. Next type in your Blogger url. Note: You must have full feeds turned on in your Blogger settings. Your blog must also be public and not have a password protection on it.

How do I import from Wordpress?
To import from Wordpress, select the Wordpress icon. Next you will need to upload the file you exported at Wordpress.  Learn more about exporting your blog from Wordpress.

How do I import from Typepad?
To import from Typepad, select the Typepad icon. Next you will need to insert your Typepad username and password. If you have more than one Typepad blog, you will need to select which blog you are importing. Note: Typepad blogs must not be password protected, and to ensure proper importing comment feeds must be turned on.

How long does it take to import my blog?
The import time depends on how big your old blog is. You will receive an email notifying you when the import begins, and one when it ends. The import process generally begins within 15 minutes. If you believe something has gone wrong, please contact us at help@onsugar.com.

It only imported part of my posts, what happened?
To ensure that all content comes through correctly, you need to set your old blog’s RSS feeds to full. This includes comments. If your old blog’s settings are fully open and you are still running into problems, please contact us at help@onsugar.com.

Will my comments and tags/categories be imported?
Yes, all comments and tags/categories will be imported. If yours did not import, make sure that your old blog’s RSS settings are fully open.

Will my OnSugar blog continue to import my other blog’s posts?
No, the import tool is a one-time import. If you import your blog again, it will import the entire blog again (resulting in double posts).

Can I import more than one blog to my OnSugar blog?
Yes, you can import all of your blogs into one OnSugar blog. To do so, click on the "Import Blog" link from your blog dropdown menu after your first import has completed. This will prompt you to import another blog, and you can choose to import it to any of your existing OnSugar blog.

Can I delete my blog?
You can, however please be aware that it is something that cannot be undone. When you delete a blog, you will no longer have access to any of the content.

What happens to the url when I delete my blog?
When you delete a blog, the url is up for grabs and may be taken by another user.

What happens to my content when I delete my blog?
It is removed from the public eye, and is no longer available.

Can I un-delete a blog?
Nope. If you decide to delete a blog, please make sure you’re certain. Once it’s done, it can’t be undone.

How do I delete a blog?
There is a delete button at the bottom of the "Blog Settings" page. To get there click on "Blog Settings" in your blog dropdown menu in the gray navigation bar.

How do I create a new blog?
Before you can create a blog, you need to create an account. Once you have an account you can proceed by clicking the “Create Group or Blog” link in your dropdown menu.

How many blogs can I have?
Each OnSugar member can have up to ten blogs. If you require more than this, please contact us at help@onsugar.com.

Can I change the url of my blog?
Yep, but be warned, once you change it, you give up possession of the old one. To change it click on Blog Settings" in your blog dropdown menu. When that opens, change the information in the “Web Address” field. Be sure to click “Save” at the bottom of the page before proceeding.

How do I change my blog title or description?
You can change your blog name by accessing the Blog Settings page. Enter your new information in the "Title" field or “Description” field. Click “Save” on the bottom of the page in order to activate the changes.

What is a favicon and how do I add one?
A favicon is a small, personalized icon that is associated with your blog, and is seen in the address bar of your web browser. To set your favicon access the Blog Settings page through your blog dropdown menu. Once there click the “Browse…” button in the favicon section. Select your image from your hard drive, and be sure click “Save” at the bottom of the Blog Settings Page.

What is an icon and how do I add one?
An icon is the image that shows up in our OnSugar listings. You can add a blog icon on the "Blog Settings” page. To do so, click the “Browse…” button in the Icon section. Select your image from your hard drive, and then click “Save” at the bottom of the Blog Settings Page.

What is the RSS View setting?
The RSS View setting allows you to determine whether your RSS feed shows full posts or teaser posts. The teaser posts only work if there is a page break in your post.

What is a Category?
By selecting a blog category you will make it easier for others to find your blog. You can check out other people's blogs in the "Explore" tab on your OnSugar homepage.

What does Feature mean?
If you choose to keep your blog featured, it will show up in our explore page and homepage. If you do not feature your blog, it will not show up in these directories. Additionally, a checked Feature box means that we have permission to highlight your posts on the PopSugar Network, and on our official blog.

How do I change my time zone?
You can change your time zone by picking the location you are in in the dropdown menu near the bottom of the blog settings page. If your city is not listed, select one that is in your same time zone. The dates on your blog will automatically reflect your new time zone.

Can I change how many posts show up on each page?
In your blog settings, you can choose, 1, 5, 10, or 25 posts per page.