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Domain Mapping

What is domain mapping?
Domain mapping replaces your onsugar.com url with your custom domain name. For example, you could domain map mysite.onsugar.com to mycustomdomain.com.

How do I map my domain?
To map your domain, you need to complete the following three steps.

  1. At your domain registrar, forward yourdomain.com to www.yourdomain.com. Make sure you select "301 moved permanently" when you set your forwarding.
  2. Set your www CNAME to yoursite.onsugar.com
  3. Enter www.yourdomain.com into the "Custom Domain URL" field on the domain mapping page. To get to the domain mapping page, click on "Domain Mapping" in your site's dropdown menu.


Please note: be sure to change yoursite and yourdomain to the actual URLs you are trying to map.

Are there any restrictions with domain mapping?
Due to legal restrictions, we cannot offer free Getty Images to sites that do not end in onsugar.com. If you choose to map your domain to your onsugar site, you will no longer have access to our free Getty images, and will be fully responsible for any licensing of images that you publish on your blog. To learn more, read our full Terms of Service.

Additionally, due to technical restrictions, we cannot offer the ability for your commenters to post their comments directly to Facebook.

What is the difference between forwarding and mapping?
When you forward a domain, users type in yourdomain.com into their address bar and get redirected to yoursite.onsugar.com. With domain mapping, users will never see onsugar.com in the address bar.

I mapped my site, but I still see yoursite.onsugar.com in the address bar. What is happening?
Once domain mapping has occured, it will take 24 hours for all the links to forward correctly. After that period of time, yoursite.onsugar.com will begin forwarding to yourdomain.com, and your onsugar.com url will no longer appear.

Do you have GoDaddy.com specific instructions?
Yes. If you use GoDaddy.com as your site registrar and would like to map your domain, simply follow the directions below.

  1. Login to your GoDaddy account
  2. Go to "My Domains"
  3. Click on the domain you want to map.
  4. Click on the “Nameservers” icon, change it to “Parked nameservers” and then click OK (this may already be set).
  5. Click on the “Forward” icon  and then click the enable forwarding box. In the blank field type http://www.YOURDOMAIN.com and then select 301 moved permanently. When finished, click OK.
  6. Click on the “Total DNS Control and MX Records” link in the middle of the page (this might not show up until the nameservers have been set).
  7. Under the CNAMES section, find the www line and click on the pencil icon at the end of the row.
    Here you need to enter an alias name: www
    The points to host name should be: YOURURL.onsugar.com
    Change the TTL to 1/2 hour and click OK
  8. Now go back to OnSugar and click on the “Domain Mapping” link in your drop down menu. Here add www.YOURDOMAIN.com in the field and then click “Map to This Domain”
    Note: Make sure that you change YOURDOMAIN.com and YOURURL to their respective links.


Need a Hand?

We've organized our help area into the following popular topics:

Additionally, here are some of the most popular questions:

If you still can't find what you're looking for, use the search box on the right, or drop a note to onsugarhelp@sugarinc.com. Happy blogging!


Sharing Widgets

What are Sharing Widgets?
Sharing Widgets are buttons that easily allow people to email, retweet, and share your posts on Facebook.

How do I turn Sharing Widgets on?
Go to your Blog Settings page, and check the box labeled "Enable Sharing Widgets". You will also need to make sure your theme has sharing widgets built in.

I turned them on, but I don't see them. What is going on?
If you do not see your sharing widgets, it is most likely that the theme you're using does not support them. Try using a different theme to see if they are working. If you still have issues, please feel free to contact us at onsugarhelp@sugarinc.com.

Why are there Advanced Options for Sharing Widgets?
The advanced options allow you to customize your sharing widgets. You can set your own twitter address, and customize your button colors/display.

How do I change the color of my retweet button?
Each theme has a default retweet button set. To change the color, click on the Advanced Options, and then find the Retweet Button Color Scheme selector. Here you can change it from the default theme option, to a color of your choice.

Can I display my own Twitter username when people retweet my posts?
By default, the retweets will come from @TopsyRT (the third party we use for retweeting). To change this to your own Twitter username, simply type it into the Retweet Username field. Do not add the @ symbol.

What are the different Retweet Button Orders?
You can either have the retweet count in front of the button, or after it. Additionally, if your site gets a high number of retweets, Topsy (our third party retweet partner) will give your link a badge. You can choose to display it in any order.

Can I change the color of my Facebook like button?
To change the color of the Facebook like button, click on the Advanced Options in the Sharing widgets area. You can choose from either Light or Dark (Gray or Blue).

What does the "Show Large Like Widget" box do?
Each featured theme has both the sharing widgets, and the Large Facebook Like Widget. The Large Facebook Like Widget is the one that shows up underneath the posts and displays thumbnails of the people who liked it. To remove this widget, simply uncheck this box.

I have my own theme, how do I add sharing widgets?
There are two pieces of code you can add to your own theme. Both of these should be added to the POST tab of your theme editor.

To add the full set of sharing widgets include this piece of code:

{onsugar_sharing_widgets topsy_theme='silver'}

To add the the large Facebook widget include this piece of code:

<div class="fblike">{onsugar_facebook_like_widget}</div>

In both cases, make sure that correct boxes are checked in your Blog Settings.

I have my own theme, and have added the above code. What classes do I need to change to alter the sharing widgets?

To alter the sharing widgets, create css for .post-share-container. Note: By default, this class has a set width of 100%.

To alter the large Facebook Like widget, create css for .fblike.

Can I use the large Facebook Like widget without using the full set of sharing widgets?
You can, you will need to make sure both sharing widgets boxes are checked, and then you will have to edit your theme to remove the full set of widgets from the Post tab.

What Facebook application does the Facebook Like button use?
The Facebook Like buttons both use our OnSugar Facebook application. It will work for both onsugar.com domains, and mapped domains.

Can I use a different Facebook application?
If you would like to use your own Facebook application, fill in the three fields in the Facebook section of the Sharing Widgets Advanced Options. You will need the Application ID, API Key, and Secret field. Learn more about creating a Facebook application.

Why would I need to use a different Facebook application?
If you have domain mapped your OnSugar blog, you will need to use your own Facebook application in order to take advantage of our comment sharing functionality. Adding your own application will allow your readers to share their comments on their Facebook walls. Without your own application, this functionality will not be available.