Support for OnSugar

OnSugar Bookmark Tool

Wed, 09/23/2009 - 4:09PM by sabs 1 Comment - 619 Views
Easily create posts by adding the OnSugar Bookmark Tool link to your browser. Drag the link into the bookmark toolbar, or right-click to add the link to your favorites/bookmarks.

What is the OnSugar Bookmark Tool?
The bookmark tool is an easy way for you to create posts on your OnSugar blog. If you see something you want share with your friends, or suddenly have a great idea for a post, just click the bookmark link. It even allows you to post another site’s photos on your own. And as long as you’re still logged in, you won’t even have to back to your site to do so.

How do I use the bookmark tool?
To use the bookmarklet tool simply drag the above link onto your toolbar or favorites/bookmarks. Alternatively, right-click on the link above and select “Bookmark this link.” This will put the bookmark tool into your favorites/bookmark bar. From here, when you’re at a site you want to blog about, click on the link and the bookmark tool will popup. Just fill out the form and click Save Post.

What kind of post does it create?
The bookmark tool creates a link type post. Each theme has a special styling for link types, but you can always adjust the way they look by editing your theme.

Can I tag or categorize posts I make with the bookmark tool?
You can give your new post both tags and categories. Be sure to separate each tag or category with commas.

Why aren’t images showing up in the bookmark tool?
Some websites pull images in a special way that will not allow our bookmark tool to pull them in. They do this for many reasons including copyright, load time, etc. If there are no images, you may need to do the post the old-fashioned way.

Do I have to include an image?
No, you do not need to include an image. To exclude the image, simply check the "Don't include photo" link.

If I have more than one blog, which one will it post to?
Before you click Save Post, you will need to choose which blog you want to publish to in the drop down menu. Select the right one and then click Save Post.


Wed, 09/02/2009 - 12:05PM by sabs 19 Comments - 698 Views

Tracker

Wed, 09/02/2009 - 12:05PM by sabs 3 Comments - 828 Views

What is Tracker?
Tracker is a great way to keep tabs on all of the OnSugar blogs you're following. Additionally, you can keep track of all the Sugar editorial sites, and PopSugar Community Groups too.

What are the different tabs inside the Tracker?
The four tabs are:

  • All: This shows everything you're tracking.
  • Sugar: This shows only Sugar editorial sites such as PopSugar or YumSugar.
  • Groups: This only shows all the content from PopSugar Community groups you are subscribed to.
  • Blogs: This only shows content from OnSugar blogs you are following.


What are the different ways I can sort the posts in my Tracker?
You can sort the posts by Post Date, Number of Replies, or Last Updated. Last updated means a post was either created or commented on.

What happens when I click on the box in the right hand Mark Read column?
Clicking on the box in the Mark Read column will make the post disappear from Tracker. It's your way of indicating you're completely done with the post. Doing this will cause the post to stay hidden even if new comments are added.

What does “Hide posts I’ve read” mean?
By default, posts you've already visited or marked read will not show up in Tracker. Unchecking this post will allow hidden posts to show up. Posts that have already been read will be marked with a checkmark in the Mark Read column.

Why does a post I’ve visited keep showing up in my tracker?
If a comment appears on a post you've visited, but haven't actually marked read, it will appear back in Tracker without a checkmark next to it. To make it stay hidden, simply click the box in the Mark Read column.

Can I make something I've already read appear back in my tracker?
If you accidentally mark something read, simply show hidden posts, and then uncheck the checkmark. This will cause the post to stay in your Tracker.

How do I add blogs to my Tracker?
To track a blog, go to the homepage, and in the top right in the black bar, click on Follow.

How do I add PopSugar Community groups to my Tracker?

To track a group, become a member, go to the homepage of the group, and click on Join Group on the right. All posts from this group will now show up in your Tracker.