Support for OnSugar

Rich Text Editor

Tue, 06/24/2008 - 8:05PM by sabs 13 Comments - 1,446 Views


What is the Rich Text Editor?
The Rich Text Editor is the bar of icons on top of the main text field. It has several buttons that allow you to easily create content for your post.

What does each button do?

  • Bold: This button will bold your text.
  • Italic: This button will italicize the text.
  • Underline: This button will underline your text.
  • Strike Through: This button will strike through your text.
  • Align Left: This button will align your text and images to the left.
  • Align Center: Clicking this button will center your text and images.
  • Align Right: Clicking this button will justify your text and images to the right.
  • Align Full: Clicking this button will justify your text and images to the width of your text column.
  • Unordered List: This will create an indented unordered/bulleted list.
  • Ordered List: This will create an indented numbered/ordered list.
  • Undo: This will undo your last text change.
  • Insert/Edit Link: This will put a link into text. Tip: Try highlighting the text you want to turn into a link before clicking this button. It will popopen another window where you can choose whether you want to open the link in a new window or the same.
  • Remove Link: Click this button to remove a link from your post. It is easier to highlight the text you want to remove the link from first.
  • Font Size: Choose your font size from the dropdown menu. Tip: Try selecting your text first.
  • Text Color: This button allows you to change the color of your text by selecting a color from the dropdown palette.
  • Background Color: Change the background color of your text by selecting a color from the dropdown palette.pplied to the text.
  • Insert Embedded Media: Clicking this button will popopen another box that allows you to easily include other types of media files.
  • Check Spelling: Clicking this button will run a spell check on your text.
  • Add Image: Clicking this button will launch our Image uploader.

Text Posts

Tue, 06/24/2008 - 3:00PM by sabs 15 Comments - 380 Views

What is a text post?
A text post is our standard post type. It allows you to add text, html, and images to create a post.

How do I add photos to a text post?
Click on the yellow photo icon in the rich text editor to add images to your post. Learn more about adding images.

How do I add HTML to my text post?
In order to add HTML to your text post, you need to switch to the HTML mode. You can do this by clicking the "switch to raw HTML" link below the rich text editor. When you do, your content will toggle to HTML mode instantly. To switch back click the "switch to Rich Text" link.

How do I add a link?
To add a link, highlight the text or image that you want to link, and click the chainlink icon in the middle of the rich text editor. You will then be prompted to add a url for the link. Click the “Insert” button and voila! You’ve got a link.

How do I break up long posts?
You can break up long posts by using our page-break functionality.

Can I embed audio or video into a text post?
In order to embed audio or video into a text post, you will need to be in “HTML” mode. Once you are in looking at the HTML, you can paste the embed code into your post.


Chats

Tue, 06/24/2008 - 12:46PM by sabs 0 Comments - 84 Views

What is a chat post?
A chat post is a unique way to spotlight a conversation. The chat posts show up in an easy-to-read way that is easily identifiable as a conversation.

How do I create a chat post?
To create a new chat post, simply cut and paste your IM conversation — or create your own conversation — into the conversation field.

What format does my chat need to be in?
Your chat needs to be formatted with colons after each speaker. Here’s an example of what would go in the conversation field: 

Me: Hi there.
You: Hey, how’s it going?
Me: I love chatting!
You: Me, too! 

Oh, and you don’t have to be so excited each time. A mundane conversation is okay, too.
 


Links

Tue, 06/24/2008 - 12:32PM by sabs 1 Comment - 105 Views

What is a link?
A link is a type of post that allows you quickly link to another location in a special layout.

Why doesn’t a link type have a title?
A link post uses a Name field instead of a Title field, as it is meant to be different from a regular post. If you would like to use a link with a title, please create one using the Text post type.
 


Editing and Deleting Posts

Tue, 06/24/2008 - 10:26AM by sabs 0 Comments - 73 Views

Can I edit posts once they are published?
Yep, you can definitely edit posts after they’re published. To do so, you need to be in post edit mode. Simply click on the “edit” link in the post to go into edit mode. Make sure you click the “Save Post” button after you make any changes.

You can also edit posts by clicking on the “Post & Drafts” link in the site dropdown menu. Once there, click on the “Published” tab. Find the post you’re looking for, and click the “Edit” button.

How can I delete a post?
To delete a post you need to access it via the edit mode (see above). Once there, click the “Delete Post” button at the bottom of the page. Be warned, this action cannot be undone.

You can also delete posts by clicking on the “Post & Drafts” link in the site dropdown menu. Once there, click on the “Published” tab. Find the post you’re looking for, and click the “Delete” button.

I accidentally deleted my post, can you send me a backup?
No, unfortunately once a post is deleted you cannot get it back.

Can another writer edit or delete my post?
If your site has multiple editors, then the other editors can edit or delete posts. However, other site writers can only edit and delete their own posts.

If I make changes to my post, will a notification be sent?
No, a notification is only sent when a post is created.

If I edit a post will I lose my comments?
No, if you edit your posts, the comments will remain exactly the same. But if you delete your post, the comments will be deleted as well.


Deleting a Blog

Tue, 06/24/2008 - 10:00AM by sabs 13 Comments - 696 Views

Can I delete my blog?
You can, however please be aware that it is something that cannot be undone. When you delete a blog, you will no longer have access to any of the content.

What happens to the url when I delete my blog?
When you delete a blog, the url is up for grabs and may be taken by another user.

What happens to my content when I delete my blog?
It is removed from the public eye, and is no longer available.

Can I un-delete a blog?
Nope. If you decide to delete a blog, please make sure you’re certain. Once it’s done, it can’t be undone.

How do I delete a blog?
There is a delete button at the bottom of the "Blog Settings" page. To get there click on "Blog Settings" in your blog dropdown menu in the gray navigation bar.


Creating a Blog

Tue, 06/24/2008 - 9:54AM by sabs 1 Comment - 327 Views

How do I create a new blog?
Before you can create a blog, you need to create an account. Once you have an account you can proceed by clicking the “Create Group or Blog” link in your dropdown menu.

How many blogs can I have?
Each OnSugar member can have up to ten blogs. If you require more than this, please contact us at help@onsugar.com.