What is domain mapping?
Domain mapping replaces your onsugar.com url with your custom domain name. For example, you could domain map mysite.onsugar.com to mycustomdomain.com.
How do I map my domain?
To map your domain, you need to complete the following three steps.
- At your domain registrar, forward yourdomain.com to www.yourdomain.com. Make sure you select "301 moved permanently" when you set your forwarding.
- Set your www CNAME to yoursite.onsugar.com
- Enter www.yourdomain.com into the "Custom Domain URL" field on the domain mapping page. To get to the domain mapping page, click on "Domain Mapping" in your site's dropdown menu.
Are there any restrictions with domain mapping?
Due to legal restrictions, we cannot offer free Getty Images to sites that do not end in onsugar.com. If you choose to map your domain to your onsugar site, you will no longer have access to our free Getty images, and will be fully responsible for any licensing of images that you publish on your blog. To learn more, read our full Terms of Service.
What is the difference between forwarding and mapping?
When you forward a domain, users type in yourdomain.com into their address bar and get redirected to yoursite.onsugar.com. With domain mapping, users will never see onsugar.com in the address bar.
I mapped my site, but I still see yoursite.onsugar.com in the address bar.
What is happening?
Once domain mapping has occured, it will take 24 hours for all the links to forward correctly. After that period of time, yoursite.onsugar.com will begin forwarding to yourdomain.com, and your onsugar.com url will no longer appear.
What are widgets?
Widgets are content boxes you can add to your side column. By default, each OnSugar site comes with About Me, Followers, Latest Headlines, Popular Posts, and Latest Comments. You can edit these and/or add additional widgets to your site from the widget management page. To access that, click on the "Widgets" link in your site's drop down menu.
How do I add a widget?
To add a widget, click on the type you would like to add on the left hand column of the page labeled, "Available." Once you do this, your widget will be added to the right hand column, "Active." The added widget will also immediately appear on your site.
How do I remove a widget?
To remove a widget, click the “x” next to the widget you’d like to remove. Please note that if you used the "Text or HTML" widget to create a widget, removing it will delete it completely.
How do I rearrange my widgets?
To rearrange your widgets, simply drag and drop the boxes into the "Active" column.
When I add a widget, it asks me how many I want displayed. What does that mean?
Many of the pre-made widgets we provide publish a list of items such as latest comments, latest headlines, etc. You can edit how many of those items show up by entering a number. For example, if you choose 5 on latest headlines, then your 5 latest headlines will show up. If you don't enter a number, 10 items will appear by default.
How many widgets can I add to my site?
You can add as many widgets as you'd like!
When I create my own Text or Html widget, do I have to give it a title?
You do not have to give your widget a title. This is especially handy when adding images or ads.
How do I embed a widget from someplace else?
To embed a widget from somewhere else, click the "Text or HTML" widget in the Available column. Then before pasting the code into place, click on the "HTML" box in the rich text editor. This will pop-open another box. Paste the html embed code here, hit save, then save your widget.
I put widgets into Column 2, but they’re not showing up on my site. What is happening?
In order for the second column of widgets to appear on your site, you need to be using a theme that accommodates it. In the featured themes section, any theme marked “3 Column” will be able to accommodate both columns.
How do I add Column 2 to my custom theme?
If you’re an advanced theme developer, you’ll want to know that the second sidebar can be called with {$sidebar2}.
How do you post by email?
To post by email send an email to YOURSITE@onsugar.com. So if your onsugar site is mysite.onsugar.com, you would send an email to mysite@onsugar.com. The first time you send a post by email, you will get a confirmation code. To activate it, click on the "Post by Email" tab in your profile settings.
How long will it take for my post to publish to my blog?
Your blog post should appear in about 5-10 minutes.
How can I add tags or categories to my email posts?
You can add tags and categories by adding either (or both) of the following lines to your email:
tags: example tag1, example tag2
cat: example category1, example category2
What does show my location mean?
If you select to show your location and are posting from a device equipped with geo-tagging (such as an iPhone), a link to your location will appear in your published post.
Can I turn on/off my location preference on a per post basis?
You can turn your location on or off by adding one of the following lines to your email:
geo: true
geo: false
Why am I being asked to verify my post?
Different email providers offer different levels of security. To ensure that you were the one trying to post to your site, we sometimes require a verification. To verify your post, just reply to the email you receive. You do not need to include a body or subject line.
If you would like to avoid this step, you may want to consider using an email provider with added security such as gmail or yahoo.
See an example of what the email and resulting post will look like
OnSugar is a hosted publishing platform that is based on what we use to publish PopSugar, FabSugar, and the rest of Sugar. We offer 10 different post types, timed drafts, access to Getty images, a fun drag and drop "spread maker" and more. All for free.
To learn more about it, check out our showcase site: What Is OnSugar?
What is a page break?
A page break is piece of code you can put into your story to make it “break” into two pieces. The part before the break will appear on the homepage, followed by a link to the rest of the story. When your reader clicks on the link, they’ll go to the post page where they can see both parts of the story.
How do I create a page break?
To create a page break add the following code to your post. Be sure to put it between the first part of the story (what you want to appear on the homepage) and the second part.
The text between the brackets can say anything you want. Some examples are: read more, more after the jump, etc.
Note: This line of text will not appear on the post page, but it will be the link the reader clicks to see the entire story.
What is your privacy policy?
For full details, be sure to read our entire privacy policy.
What are your terms of service?
To learn all the rules and regulations, please read our full terms of service.
What are pages?
Pages are additional pages for your website. It’s also how you create and control your site navigation. The posts you create will live on the main site, and pages are linked off of it. Some examples of common pages include “About” and “Contact.”
How can I create a new page?
In the site dropdown menu, click on the “Pages” link. This will direct you to an area where you can choose from a variety of page types. To create a new page, click on one of the available page types. If the page type requires you to fill in more info, you will be prompted to do so on a pop-up window.
How do I rearrange the order of my pages?
To rearrange your navigation, simply drag the boxes in your navigation bar right and left.
How do I edit an existing page?
You can edit an existing page by going to the Pages page and clicking the “edit” link on the box you want to edit.
How do I delete a page?
To delete a page, click the “x” on the page box you want to delete. Note, this action cannot be undone.
What is a text post?
A text post is our standard post type. It allows you to add text, html, and images to create a post.
How do I add photos to a text post?
You will use the Rich Text Editor to add images to your post.
How do I change the format of my text?
To change the formatting of your text, please use our Rich Text Editor.
How do I add HTML to my text post?
In order to add HTML to your text post, you need to switch to the “HTML” mode. You can do this by clicking the "html" icon in the Rich Text Editor. When you do, another window will pop open, where you can edit the HTML directly.
How do I add a link?
To add a link, highlight the text or image that you want to link, and click the chainlink icon in the middle of the Rich Text Editor. You will then be prompted to add a url for the link. Click the “Insert” button and voila! You’ve got a link.
How do I break up long posts?
You can break up long posts by using our page-break functionality.
Can I embed audio or video into a text post?
In order to embed audio or video into a text post, you will need to be in “HTML” mode. Once you are in looking at the HTML, you can paste the embed code into your post.
What is a chat post?
A chat post is a unique way to spotlight a conversation. The chat posts show up in an easy-to-read way that is easily identifiable as a conversation.
How do I create a chat post?
To create a new chat post, simply cut and paste your IM conversation — or create your own conversation — into the conversation field.
What format does my chat need to be in?
Your chat needs to be formatted with colons after each speaker. Here’s an example of what would go in the conversation field:
Me: Hi there.
You: Hey, how’s it going?
Me: I love chatting!
You: Me, too!
Oh, and you don’t have to be so excited each time. A mundane conversation is okay, too.
What is a link?
A link is a type of post that allows you quickly link to another location in a special layout.
Why doesn’t a link type have a title?
A link post uses a Name field instead of a Title field, as it is meant to be different from a regular post. If you would like to use a link with a title, please create one using the Text post type.
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